Raspberry Pi not powering on
1. Description of the problem
- Your screen is frozen and shows the Raspberry Pi logo
- You screen looks like this
- The screen stays black and you can't do anything.
2. Possible origin
The OS of your Raspberry has probably been corrupted. This usually happens when users switches the power off without shutting the computer down first.
3. Solution
Download the following file in order to learn how to reinstall your SD card.
Do not forget to contact our support team, as you will have to open the control unit and break the warranty seal.